Recover late payments with a call that stays polite and on-brand.
The agent calls about a missed payment or the next installment, confirms intent to pay, and escalates only the cases that need a human.
How it works
- 01
Flags the account
Your system marks a missed payment or upcoming installment and triggers the call.
- 02
Calls with tact
A calm, on-brand reminder confirms the amount and asks when payment will be made.
- 03
Captures the outcome
Sends a payment link, logs the commitment, and escalates disputes to your team.
Why it matters
- Recovers cash that slips through the cracks of email reminders.
- Keeps the tone consistent and professional — never aggressive.
- Your team only handles the genuine disputes, not the routine nudges.
Chasing payments is awkward and easy to put off. Payment Reminders make the routine calls for you — politely, consistently, on-brand — and bring only the real exceptions to your team.
Questions
Is this compliant?
The script, hours and frequency are configured to your policy and local rules; every call is logged.
Can it take payment?
It sends a secure payment link by SMS during the call; it never handles card details directly.