Inbound

Every call answered, day or night, in your customer's language.

The agent picks up on the first ring, handles common requests, books appointments and routes the rest — no voicemail, no missed business.

How it works

  1. 01

    Call comes in

    Forward your number, or we provision one. The agent answers instantly, 24/7.

  2. 02

    Understands the request

    Hours, pricing, directions, availability — it answers from your knowledge base.

  3. 03

    Books or routes

    Books into your calendar, or transfers urgent calls to a human with full context.

Why it matters

  • Never send a paying customer to voicemail again.
  • Covers nights, weekends and lunch breaks at a fraction of a hire.
  • Bilingual — switches between Romanian and English on the fly.

A missed call is a missed customer. The Inbound Receptionist answers every one — on the first ring, around the clock — and resolves or routes it without a human lifting a finger.

Questions

Can it transfer to a real person?

Yes — define rules for when to warm-transfer to a human, with a spoken summary of the call.

How does it know our business?

We load your hours, services, pricing and FAQs into the agent's knowledge base.